Gecko incident

AWS Incident affecting our US region

Notice Resolved View vendor source →

Gecko experienced a notice incident on December 7, 2021, lasting 16h 31m. The incident has been resolved; the full update timeline is below.

Started
Dec 07, 2021, 05:53 PM UTC
Resolved
Dec 08, 2021, 10:24 AM UTC
Duration
16h 31m
Detected by Pingoru
Dec 07, 2021, 05:53 PM UTC

Update timeline

  1. identified Dec 07, 2021, 05:53 PM UTC

    Amazon currently have an outage in the US region, this is affecting a number of Gecko services. We are monitoring the situation to ensure sure we restore services as soon as the issue has been fixed.

  2. identified Dec 07, 2021, 11:54 PM UTC

    AWS are restoring service and we're seeing intermittent availability of our US region again. We continue to monitor the situation and work to restore full service as soon as possible.

  3. resolved Dec 08, 2021, 10:24 AM UTC

    AWS have restored service and we have confirmed all our services are working as normal again. Please contact our customer success team ([email protected]) if you continue to experience any issues.