Gecko incident

Performance Degradation

Minor Resolved View vendor source →

Gecko experienced a minor incident on April 19, 2022 affecting API and API, lasting 4h 4m. The incident has been resolved; the full update timeline is below.

Started
Apr 19, 2022, 11:05 AM UTC
Resolved
Apr 19, 2022, 03:09 PM UTC
Duration
4h 4m
Detected by Pingoru
Apr 19, 2022, 11:05 AM UTC

Affected components

APIAPI

Update timeline

  1. investigating Apr 19, 2022, 11:05 AM UTC

    We are currently experiencing performance degradation, and some running tasks will be delayed. Our engineers are working on this, and aim to resolve the issue as soon as possible.

  2. identified Apr 19, 2022, 12:09 PM UTC

    Our engineers have found the root cause of the performance issues, and they are deploying a patch to resolve the problem. Our apologies for any inconvenience - we expect to be back to normal within the next 2 hours

  3. monitoring Apr 19, 2022, 01:34 PM UTC

    We have applied a patch, and our testing shows that the performance issues we were experiencing are now resolved. We will continue to monitor the situation for the next few hours to ensure there are no further problems. Thanks for your patience.

  4. resolved Apr 19, 2022, 03:09 PM UTC

    After further monitoring, we can confirm that the performance degradation that we were experiencing has now been resolved.