Gecko incident

Workflows Not Triggering for Events

Notice Resolved View vendor source →

Gecko experienced a notice incident on May 24, 2023, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
May 24, 2023, 05:14 PM UTC
Resolved
May 24, 2023, 05:59 PM UTC
Duration
45m
Detected by Pingoru
May 24, 2023, 05:14 PM UTC

Update timeline

  1. investigating May 24, 2023, 05:14 PM UTC

    We have identified an issue affecting workflows for events. This will result in events that are set to trigger before an event, after a specific date and after an event, not firing. Our engineers are currently investigating the issue.

  2. identified May 24, 2023, 05:25 PM UTC

    Our engineers have identified the cause of the issue and are currently working on a fix.

  3. monitoring May 24, 2023, 05:51 PM UTC

    We have implemented the fix and can now see functionality returning to normal.

  4. resolved May 24, 2023, 05:59 PM UTC

    This incident has been resolved. If you are still experiencing issues with events being triggered by workflows, please contact our customer success team ([email protected]).