Gecko incident

Elevated API Errors

Notice Resolved View vendor source →

Gecko experienced a notice incident on June 13, 2023, lasting 6h 23m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2023, 07:13 PM UTC
Resolved
Jun 14, 2023, 01:37 AM UTC
Duration
6h 23m
Detected by Pingoru
Jun 13, 2023, 07:13 PM UTC

Update timeline

  1. investigating Jun 13, 2023, 07:13 PM UTC

    We have identified issues with GeckoForm in our US region which appear to be caused by an AWS incident. We are investigating and working to resolve the issue as quickly as possible.

  2. monitoring Jun 13, 2023, 08:46 PM UTC

    AWS have reported improvements to the affected systems. We continue to monitor the situation and are seeing Gecko services returning to normal operation.

  3. resolved Jun 14, 2023, 01:37 AM UTC

    We have been monitoring the situation after a fix was released by AWS. There have been no further issues accessing Gecko in our US region. If you have any question, please do not hesitate to reach out to [email protected]