Gecko incident

Interruption to email sending

Notice Resolved View vendor source →

Gecko experienced a notice incident on November 8, 2025, lasting –. The incident has been resolved; the full update timeline is below.

Started
Nov 08, 2025, 04:00 PM UTC
Resolved
Nov 08, 2025, 04:00 PM UTC
Duration
–
Detected by Pingoru
Nov 08, 2025, 04:00 PM UTC

Update timeline

  1. resolved Nov 09, 2025, 03:38 PM UTC

    Earlier today, a system update temporarily affected the ability to send emails. The issue was identified and resolved promptly, and all email delivery services are now back to normal. These emails have been stuck in a "processing" state and can be filtered on the messages section within the product. We have made the decision not to mass-resend emails due to events and timely communication. If you would like emails resent, please contact [email protected]