GearHost experienced a critical incident on February 25, 2019 affecting CloudSites, lasting 3h 59m. The incident has been resolved; the full update timeline is below.
Affected components
CloudSites
Update timeline
- investigating Feb 25, 2019, 01:47 PM UTC
Our engineers are working on the problems users are experiencing with our cloud site platform. We will publish updates here as we learn more.
- investigating Feb 25, 2019, 02:34 PM UTC
As an update, our engineers are still working on the overall issue. Once we have more information we will provide an update.
- identified Feb 25, 2019, 03:21 PM UTC
A fix has been pushed and cloudsites are coming back online. We are still monitoring the system and are not ready to mark this as resolved. Once we feel comfortable and gather more information we will update here.
- resolved Feb 25, 2019, 04:45 PM UTC
This incident has been resolved.