GearHost incident

Portal Timeouts

Major Resolved View vendor source →

GearHost experienced a major incident on March 15, 2019 affecting Control Panel, lasting 3d 10h. The incident has been resolved; the full update timeline is below.

Started
Mar 15, 2019, 05:07 PM UTC
Resolved
Mar 19, 2019, 04:02 AM UTC
Duration
3d 10h
Detected by Pingoru
Mar 15, 2019, 05:07 PM UTC

Affected components

Control Panel

Update timeline

  1. investigating Mar 15, 2019, 05:07 PM UTC

    Our team is aware of the timeouts users are experiencing when navigating my.gearhost.com We are actively working on a solution. Updates will be posted here until this is fully resolved.

  2. investigating Mar 19, 2019, 04:02 AM UTC

    We are continuing to investigate this issue.

  3. resolved Mar 19, 2019, 04:02 AM UTC

    This incident has been resolved.