GearHost incident

Database Outages

Major Resolved View vendor source →

GearHost experienced a major incident on March 26, 2020 affecting DEN1 and Databases, lasting 5h 28m. The incident has been resolved; the full update timeline is below.

Started
Mar 26, 2020, 10:30 AM UTC
Resolved
Mar 26, 2020, 03:59 PM UTC
Duration
5h 28m
Detected by Pingoru
Mar 26, 2020, 10:30 AM UTC

Affected components

DEN1Databases

Update timeline

  1. investigating Mar 26, 2020, 01:06 PM UTC

    Our engineers are currently investigating some problems with our MSSQL03, MSSQL04, and MySQL03 servers.

  2. identified Mar 26, 2020, 01:07 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Mar 26, 2020, 02:58 PM UTC

    MSSQL03, and MYSQL03 are not fully functional. We are still working with MSSQL04.

  4. resolved Mar 26, 2020, 03:59 PM UTC

    This incident has been resolved.