GearHost incident

Network Latency

Minor Resolved View vendor source →

GearHost experienced a minor incident on March 29, 2020 affecting DEN1 and CloudSites and 1 more component, lasting 23h 45m. The incident has been resolved; the full update timeline is below.

Started
Mar 29, 2020, 04:30 PM UTC
Resolved
Mar 30, 2020, 04:15 PM UTC
Duration
23h 45m
Detected by Pingoru
Mar 29, 2020, 04:30 PM UTC

Affected components

DEN1CloudSitesControl PanelDatabasesDNSEmail

Update timeline

  1. investigating Mar 29, 2020, 05:17 PM UTC

    We are currently investigating a network latency issue at our DEN1 Datacenter. We are working with our providers now.

  2. monitoring Mar 29, 2020, 05:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 30, 2020, 04:15 PM UTC

    We have been monitoring the fix for about 24 hours. We have not seen any more issues. We are considering this issue resolved.