GearHost incident

Emergency Mail1 Maintenance

Major Resolved View vendor source →

GearHost experienced a major incident on April 27, 2021 affecting Email, lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2021, 04:00 AM UTC
Resolved
Apr 27, 2021, 05:14 AM UTC
Duration
1h 13m
Detected by Pingoru
Apr 27, 2021, 04:00 AM UTC

Affected components

Email

Update timeline

  1. investigating Apr 27, 2021, 05:03 AM UTC

    Our engineers are in the process of completing some emergency maintenance on our Mail1 server. We apologize for the convenience on the short notice. This is to help with the overall performance issues on mail1 the past few weeks.

  2. monitoring Apr 27, 2021, 05:04 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 27, 2021, 05:14 AM UTC

    This incident has been resolved.