GearHost incident

Mail4 Slowness

Major Resolved View vendor source →

GearHost experienced a major incident on May 12, 2021 affecting Email, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2021, 02:18 PM UTC
Resolved
May 12, 2021, 02:30 PM UTC
Duration
12m
Detected by Pingoru
May 12, 2021, 02:18 PM UTC

Affected components

Email

Update timeline

  1. investigating May 12, 2021, 02:18 PM UTC

    We are currently investigating this issue.

  2. identified May 12, 2021, 02:20 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 12, 2021, 02:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 12, 2021, 05:39 PM UTC

    This incident has been resolved.