GearHost experienced a major incident on June 3, 2021 affecting DEN1, lasting 203d 16h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 03, 2021, 05:21 AM UTC
Today we are announcing the end of the free CloudSite plan. As of today June 3rd, 2021 the free CloudSite plan will be removed from the GearHost Portal. For now, any existing free CloudSites will stay active for at least 30 days. 30 days from today all customers that do not have a paid service will lose their free CloudSite whether its actively used or not. Please read the rest of our blog: https://www.gearhost.com/blog/free-cloudsite-plan-end-of-life
- investigating Aug 31, 2021, 05:49 PM UTC
We have postponed the free CloudSite deletions as some customers were not receiving our notification email. Free CloudSites will start getting deleted 10/01/2021. Please upgrade your plan or migrate data off. Once deleted we will be unable to recover files.
- resolved Dec 23, 2021, 09:34 PM UTC
This incident has been resolved.