GearHost incident

CloudSite Service Unavailable

Critical Resolved View vendor source →

GearHost experienced a critical incident on July 15, 2022 affecting DEN1 and CloudSites, lasting 2h. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2022, 01:00 PM UTC
Resolved
Jul 15, 2022, 03:00 PM UTC
Duration
2h
Detected by Pingoru
Jul 15, 2022, 01:00 PM UTC

Affected components

DEN1CloudSites

Update timeline

  1. investigating Jul 15, 2022, 02:03 PM UTC

    We are currently investigating an issue with CloudSite Availablity. We will provide updates once we have more information.

  2. identified Jul 15, 2022, 02:29 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 15, 2022, 02:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 16, 2022, 01:31 PM UTC

    This incident has been resolved.