GearHost incident

Mail Server Updates

Minor Resolved View vendor source →

GearHost experienced a minor incident on May 7, 2018 affecting Email, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
May 07, 2018, 03:59 AM UTC
Resolved
May 07, 2018, 05:00 AM UTC
Duration
1h 1m
Detected by Pingoru
May 07, 2018, 03:59 AM UTC

Affected components

Email

Update timeline

  1. monitoring May 07, 2018, 03:59 AM UTC

    We will begin updating mail1, mail2, mail3, and mail4 to the latest version of SmarterMail. The expected downtime per server can take anywhere from 5 - 10 minutes. We appreciate your patience during this time.

  2. resolved May 07, 2018, 05:00 AM UTC

    Updates have been completed. Service will resume as normal. If you experience any issues please open a support ticket.