GearHost experienced a major incident on July 23, 2018 affecting Email, lasting 34m. The incident has been resolved; the full update timeline is below.
Affected components
Email
Update timeline
- identified Jul 23, 2018, 02:46 PM UTC
We are aware and working on our mail1 server issue. We apologize for any inconvience. Our admins should have this resolved soon. If you have any questions please create a support ticket.
- identified Jul 23, 2018, 02:48 PM UTC
Service does appear to be restored. Our admins will continue to monitor this, it is very likely that this might go down again. This is expected and required to ensure stability moving forward.
- resolved Jul 23, 2018, 03:20 PM UTC
This issue has been resolved and stability going forward will be much better. We apologize for any inconvenience this caused. If you have any questions please create a support ticket.