GatherContent incident

Partial outage and connectivity issues

Major Resolved View vendor source →

GatherContent experienced a major incident on September 18, 2023 affecting API and Web Application, lasting 11h 43m. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2023, 08:07 PM UTC
Resolved
Sep 19, 2023, 07:51 AM UTC
Duration
11h 43m
Detected by Pingoru
Sep 18, 2023, 08:07 PM UTC

Affected components

APIWeb Application

Update timeline

  1. monitoring Sep 18, 2023, 08:07 PM UTC

    Our vendor is currently having issues with their platform, we are keeping a close eye and will update as we can.

  2. monitoring Sep 18, 2023, 09:56 PM UTC

    We have temporarily disabled the API until we can see stability in the platform. We will keep monitoring and update when we know more.

  3. resolved Sep 19, 2023, 07:51 AM UTC

    This incident has been resolved.