Gather Outage History

Gather is up right now

Gather had 39 outages in the last 2 years totaling 86h 5m of downtime — averaging 1.6 incidents per month.

There were 39 Gather outages since May 27, 2024 totaling 86h 5m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.gather.town

Minor August 19, 2025

Users on Gather 2.0 May Experience Issues Joining Meetings

Detected by Pingoru
Aug 19, 2025, 04:01 PM UTC
Resolved
Aug 21, 2025, 03:59 PM UTC
Duration
1d 23h
Timeline · 3 updates
  1. investigating Aug 19, 2025, 04:01 PM UTC

    We've noticed an issue with some users being unable to join meetings on Gather 2.0. Our engineers are currently investigating and working to fix this issue. If you have any problems joining meetings on gather 2.0, please feel free to reach out to our support team: https://support.gather.town/hc/en-us/requests/new

  2. monitoring Aug 20, 2025, 02:01 PM UTC

    Our engineers have pushed a fix for the problem that was causing user to have issues joining meetings. We are currently monitoring this issue.

  3. resolved Aug 21, 2025, 03:59 PM UTC

    The issue involving some users having difficulty joining meetings on Gather 2.0 has now been resolved.

Read the full incident report →

Notice August 1, 2025

A new issue has popped up causing space connect failures for some Gather 2.0 users

Detected by Pingoru
Aug 01, 2025, 12:14 PM UTC
Resolved
Aug 01, 2025, 02:46 PM UTC
Duration
2h 31m
Affected: Gather SpacesMapmaker
Timeline · 3 updates
  1. investigating Aug 01, 2025, 12:14 PM UTC

    We’ve detected a new issue which is potentially causing issues for some users while connecting to a Gather 2.0 space. Our engineers are investigating now.

  2. monitoring Aug 01, 2025, 12:28 PM UTC

    We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

  3. resolved Aug 01, 2025, 02:46 PM UTC

    This issue has now been resolved, and users on Gather 2.0 should be able to connect to their spaces at this time. Please reach out if you run into any further issues. https://support.gather.town/hc/en-us/requests/new

Read the full incident report →

Notice August 1, 2025

Some 2.0 users might have trouble connecting to their space

Detected by Pingoru
Aug 01, 2025, 10:20 AM UTC
Resolved
Aug 01, 2025, 10:33 AM UTC
Duration
13m
Affected: Gather Spaces
Timeline · 2 updates
  1. investigating Aug 01, 2025, 10:20 AM UTC

    We've detected an issue that may be causing connection failures for some Gather 2.0 users. Engineers are working to resolve it now. Please reach out to Gather Support if you are experiencing issues. https://support.gather.town/hc/en-us/requests/new

  2. resolved Aug 01, 2025, 10:33 AM UTC

    Gather 2.0 user who were having issues connecting to their space can now refresh and connect. Engineers have identified and resolved the issue. If you still experience issues connecting on Gather 2.0, please contact Support. https://support.gather.town/hc/en-us/requests/new

Read the full incident report →

Major July 18, 2025

Google Workspace Outage

Detected by Pingoru
Jul 18, 2025, 03:32 PM UTC
Resolved
Jul 18, 2025, 04:14 PM UTC
Duration
42m
Affected: HTTP APILogin
Timeline · 3 updates
  1. investigating Jul 18, 2025, 03:32 PM UTC

    There is a suspected outage with Google Services impacting logging into Gather with a Google Account and syncing Google Calendar. We are currently monitoring and will update as soon as we get new information. https://downdetector.com/status/google-cloud/

  2. investigating Jul 18, 2025, 03:42 PM UTC

    Google Workspace has declared an incident: https://www.google.com/appsstatus/dashboard/incidents/oFcAZTr4EVieF5Fr6Ee9 We will continue to monitor and update when we can

  3. resolved Jul 18, 2025, 04:14 PM UTC

    Google had a brief outage affecting a number of their applications including authentication, which impacted Gather customers' ability to Login with google, and sync their calendars. Email login was unaffected. Google Outage: https://www.google.com/appsstatus/dashboard/incidents/oFcAZTr4EVieF5Fr6Ee9

Read the full incident report →

Notice July 16, 2025

Gather V2 space creation is temporarily down.

Detected by Pingoru
Jul 16, 2025, 01:13 PM UTC
Resolved
Jul 16, 2025, 02:18 PM UTC
Duration
1h 5m
Affected: Gather Spaces
Timeline · 3 updates
  1. investigating Jul 16, 2025, 01:13 PM UTC

    Gather V2 space creation is down. New V2 spaces can not be created at this time. Our team is looking into it and will have updates soon.

  2. identified Jul 16, 2025, 01:37 PM UTC

    We've identified the main issue causing Gather V2 space creation to fail. Our team is currently making changes to address the issue

  3. resolved Jul 16, 2025, 02:18 PM UTC

    Gather V2 spaces can now be created. This issue has been resolved. If you experience any issues, contact our support team: https://support.gather.town/hc/en-us/requests/new

Read the full incident report →

Notice July 9, 2025

Gather is down for users on Gather 1.0

Detected by Pingoru
Jul 09, 2025, 12:25 PM UTC
Resolved
Jul 09, 2025, 01:01 PM UTC
Duration
36m
Timeline · 2 updates
  1. identified Jul 09, 2025, 12:25 PM UTC

    Gather is currently down for users on the 1.0 version. We're currently investigating the issue and have noticed some improvemts, and will provide an update soon.

  2. resolved Jul 09, 2025, 01:01 PM UTC

    Gather 1.0 is currently stable. Please refresh Gather to join your space. If you continue to encounter any issues, please reach out to our support team: https://support.gather.town/hc/en-us/requests/new

Read the full incident report →

Notice June 30, 2025

Cannot load into spaces

Detected by Pingoru
Jun 30, 2025, 04:52 PM UTC
Resolved
Jun 30, 2025, 05:08 PM UTC
Duration
15m
Timeline · 2 updates
  1. investigating Jun 30, 2025, 04:52 PM UTC

    We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

  2. resolved Jun 30, 2025, 05:08 PM UTC

    Resolved: we have identified and fixed the cause of recent connection failures. Thank you for your patience!

Read the full incident report →

Critical June 12, 2025

Gather V1 and V2 are down right now.

Detected by Pingoru
Jun 12, 2025, 06:25 PM UTC
Resolved
Jun 12, 2025, 08:47 PM UTC
Duration
2h 21m
Affected: Gather Spaces
Timeline · 4 updates
  1. investigating Jun 12, 2025, 06:25 PM UTC

    Gather V1 and V2 are down right now. We are currently investigating. Reach out to Gather Support if you have questions: https://support.gather.town/hc/en-us/requests/new

  2. identified Jun 12, 2025, 06:47 PM UTC

    This issue is related to the Global Google Cloud outage. https://status.firebase.google.com/incidents/nEaBHaPRDXMKAsq9sp7G We are continuing to monitor the progress of this incident, and will update as soon as possible.

  3. monitoring Jun 12, 2025, 07:01 PM UTC

    We are currently monitoring this issue, as some spaces seem to be working again. We will have a final update soon.

  4. resolved Jun 12, 2025, 08:47 PM UTC

    This issue is now resolved. If you still encounter any connection issues, please contact our support team. Thank you for your patience.

Read the full incident report →

Major May 30, 2025

New Space Creation is Down

Detected by Pingoru
May 30, 2025, 03:47 PM UTC
Resolved
May 30, 2025, 04:34 PM UTC
Duration
46m
Affected: Gather Spaces
Timeline · 3 updates
  1. investigating May 30, 2025, 03:47 PM UTC

    We've spotted that there is an issue with creating a new space on Gather. We're currently investigating and monitoring the issue, and will provide an update soon.

  2. monitoring May 30, 2025, 04:32 PM UTC

    We've identified the issue that caused issues with new space creation. New spaces can now be created, and we are monitoring the issue to ensure there are no other complications at this time.

  3. resolved May 30, 2025, 04:34 PM UTC

    This issue has now been fully resolved.

Read the full incident report →

Major January 28, 2025

Audio and Video Issues in South America

Detected by Pingoru
Jan 28, 2025, 06:52 PM UTC
Resolved
Jan 28, 2025, 08:10 PM UTC
Duration
1h 18m
Affected: US East
Timeline · 3 updates
  1. investigating Jan 28, 2025, 06:52 PM UTC

    We've identified an issue with audio and video connections for users in South America, and we are investigating the cause.

  2. monitoring Jan 28, 2025, 07:04 PM UTC

    We believe this incident was caused by an outage from an upstream provider which has been resolved. Our metrics returned to baseline at around 1:45pm and have stayed steady since then, and we believe there is no ongoing impact. We're continuing to monitor the situation.

  3. resolved Jan 28, 2025, 08:10 PM UTC

    There was temporary networking issue with our hosting provider affecting our audio and video service in Brazil. Our metrics have returned to baseline for the last hour, so we believe this incident is fully resolved. We apologize for the inconvenience!

Read the full incident report →

Minor December 6, 2024

Microsoft Outlook Integration Experiencing Problems

Detected by Pingoru
Dec 06, 2024, 02:21 PM UTC
Resolved
Dec 06, 2024, 03:14 PM UTC
Duration
53m
Timeline · 2 updates
  1. investigating Dec 06, 2024, 02:21 PM UTC

    We are currently investigating an issue with the Microsoft Outlook integration that prevents calendar syncing from working correctly. This issue began at 10:30AM UTC.

  2. resolved Dec 06, 2024, 03:14 PM UTC

    This incident is now resolved.

Read the full incident report →

Major October 15, 2024

User may be experiencing an Audio Video Outage

Detected by Pingoru
Oct 15, 2024, 04:26 PM UTC
Resolved
Oct 15, 2024, 07:35 PM UTC
Duration
3h 8m
Affected: US EastUS West
Timeline · 3 updates
  1. investigating Oct 15, 2024, 04:26 PM UTC

    We've spotted that something has gone wrong with audio and connections. User may be stuck connecting to their spaces. We're currently investigating the issue, and will provide an update soon.

  2. monitoring Oct 15, 2024, 04:53 PM UTC

    This is has now been resolved. Users should be able to refresh and access Gather now. Our engineers are currently monitoring the incident, so if you are still experiencing audio and video issues or issues joining your Gather space, please contact our Support team here: https://support.gather.town/hc/en-us/requests/new

  3. resolved Oct 15, 2024, 07:35 PM UTC

    This issue has now been fully resolved. Thank you for your patience as our team looked into things. If you need further assistance, please contact our Support team here: https://support.gather.town/hc/en-us/requests/new. Thank you.

Read the full incident report →

Notice July 17, 2024

Objects are not loading properly in spaces for some users

Detected by Pingoru
Jul 17, 2024, 02:12 PM UTC
Resolved
Jul 17, 2024, 02:36 PM UTC
Duration
24m
Affected: Gather Spaces
Timeline · 2 updates
  1. investigating Jul 17, 2024, 02:12 PM UTC

    We've spotted that something has gone wrong with object rendering in spaces. We're currently investigating the issue, and will provide an update soon.

  2. resolved Jul 17, 2024, 02:36 PM UTC

    Thank you for your patience. This issue has now been resolved. Please refresh Gather to initiate the fix. If you continue to notice issues, contact our Support Team here: https://support.gather.town/hc/en-us/requests/new

Read the full incident report →

Critical May 27, 2024

Brazil users stuck connecting in video meetings

Detected by Pingoru
May 27, 2024, 03:08 PM UTC
Resolved
May 28, 2024, 02:58 PM UTC
Duration
23h 49m
Timeline · 4 updates
  1. investigating May 27, 2024, 03:08 PM UTC

    Seeing issues with users connecting to video meetings in Brazil. We've redirected traffic away from our Brazil cluster to temporarily alleviate the issue while our engineers investigate. Sorry for the disruption!

  2. identified May 27, 2024, 03:31 PM UTC

    Our engineers have identified and mitigated the issue temporarily by moving traffic to unaffected severs.

  3. monitoring May 27, 2024, 04:18 PM UTC

    We have implemented a fix to help with users stuck connecting. If you’re still seeing issues, please let us know.

  4. resolved May 28, 2024, 02:58 PM UTC

    This incident is now resolved. Thank you for your patience!

Read the full incident report →