Gather incident

Some 2.0 users might have trouble connecting to their space

Notice Resolved View vendor source →

Gather experienced a notice incident on August 1, 2025 affecting Gather Spaces, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Aug 01, 2025, 10:20 AM UTC
Resolved
Aug 01, 2025, 10:33 AM UTC
Duration
13m
Detected by Pingoru
Aug 01, 2025, 10:20 AM UTC

Affected components

Gather Spaces

Update timeline

  1. investigating Aug 01, 2025, 10:20 AM UTC

    We've detected an issue that may be causing connection failures for some Gather 2.0 users. Engineers are working to resolve it now. Please reach out to Gather Support if you are experiencing issues. https://support.gather.town/hc/en-us/requests/new

  2. resolved Aug 01, 2025, 10:33 AM UTC

    Gather 2.0 user who were having issues connecting to their space can now refresh and connect. Engineers have identified and resolved the issue. If you still experience issues connecting on Gather 2.0, please contact Support. https://support.gather.town/hc/en-us/requests/new