Gather incident

A new issue has popped up causing space connect failures for some Gather 2.0 users

Notice Resolved View vendor source →

Gather experienced a notice incident on August 1, 2025 affecting Gather Spaces and Mapmaker, lasting 2h 31m. The incident has been resolved; the full update timeline is below.

Started
Aug 01, 2025, 12:14 PM UTC
Resolved
Aug 01, 2025, 02:46 PM UTC
Duration
2h 31m
Detected by Pingoru
Aug 01, 2025, 12:14 PM UTC

Affected components

Gather SpacesMapmaker

Update timeline

  1. investigating Aug 01, 2025, 12:14 PM UTC

    We’ve detected a new issue which is potentially causing issues for some users while connecting to a Gather 2.0 space. Our engineers are investigating now.

  2. monitoring Aug 01, 2025, 12:28 PM UTC

    We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

  3. resolved Aug 01, 2025, 02:46 PM UTC

    This issue has now been resolved, and users on Gather 2.0 should be able to connect to their spaces at this time. Please reach out if you run into any further issues. https://support.gather.town/hc/en-us/requests/new