Gather incident

Users on Gather 2.0 May Experience Issues Joining Meetings

Minor Resolved View vendor source →

Gather experienced a minor incident on August 19, 2025, lasting 1d 23h. The incident has been resolved; the full update timeline is below.

Started
Aug 19, 2025, 04:01 PM UTC
Resolved
Aug 21, 2025, 03:59 PM UTC
Duration
1d 23h
Detected by Pingoru
Aug 19, 2025, 04:01 PM UTC

Update timeline

  1. investigating Aug 19, 2025, 04:01 PM UTC

    We've noticed an issue with some users being unable to join meetings on Gather 2.0. Our engineers are currently investigating and working to fix this issue. If you have any problems joining meetings on gather 2.0, please feel free to reach out to our support team: https://support.gather.town/hc/en-us/requests/new

  2. monitoring Aug 20, 2025, 02:01 PM UTC

    Our engineers have pushed a fix for the problem that was causing user to have issues joining meetings. We are currently monitoring this issue.

  3. resolved Aug 21, 2025, 03:59 PM UTC

    The issue involving some users having difficulty joining meetings on Gather 2.0 has now been resolved.