Gather incident

Gather V2 is down for some users

Notice Resolved View vendor source →

Gather experienced a notice incident on September 24, 2025, lasting 1h 29m. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2025, 06:53 PM UTC
Resolved
Sep 24, 2025, 08:23 PM UTC
Duration
1h 29m
Detected by Pingoru
Sep 24, 2025, 06:53 PM UTC

Update timeline

  1. investigating Sep 24, 2025, 06:53 PM UTC

    Gather V2 may not load for some users at this time. Our engineers are aware and are currently investigating. We will have updates soon. If you are experiencing issues joining your V2 space, please feel free to contact our support team: https://support.gather.town/hc/en-us/requests/new Thank you for your patience as we work to resolve this issue.

  2. monitoring Sep 24, 2025, 07:38 PM UTC

    V2 spaces are operational again. We are continuing to monitor the fix at this time. If you run into issues loading your V2 space, please reach out to our support team: https://support.gather.town/hc/en-us/requests/new Thank you again for your patience.

  3. resolved Sep 24, 2025, 08:23 PM UTC

    This issue has been fully resolved. All users should have access to V2 spaces at this time.