Gather incident
Multiple users may experience issues loading their Gather 2.0 spaces
Gather experienced a minor incident on October 2, 2025 affecting Gather Spaces, lasting 18h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 02, 2025, 02:53 PM UTC
We've indicated an issue that is causing loading issues for multiple users. We're actively investigating now. If you run into loading issues on Gather 2.0, please reach out to our support team: https://support.gather.town/hc/en-us/requests/new
- monitoring Oct 02, 2025, 03:32 PM UTC
Space are recovering and loading at this time. We will continue to monitor the issue, If you need assistance please reach out to our support team: https://support.gather.town/hc/en-us/requests/new
- resolved Oct 03, 2025, 09:51 AM UTC
This issue has now been resolved, and users on Gather 2.0 should be able to connect to their spaces at this time. Please reach out if you run into any further issues. https://support.gather.town/hc/en-us/requests/new