Gather incident

Gather 2.0 is down for some users

Notice Resolved View vendor source →

Gather experienced a notice incident on November 11, 2025, lasting 12h 14m. The incident has been resolved; the full update timeline is below.

Started
Nov 11, 2025, 02:43 PM UTC
Resolved
Nov 12, 2025, 02:57 AM UTC
Duration
12h 14m
Detected by Pingoru
Nov 11, 2025, 02:43 PM UTC

Update timeline

  1. investigating Nov 11, 2025, 02:43 PM UTC

    Gather is currently down for a segment of users. Our engineers are aware and working on a fix. We will have updates soon.

  2. identified Nov 11, 2025, 08:05 PM UTC

    We've identified the issue, and are continuing to investigate further. Our engineers are working on a fix. Updates will be provided soon. We apologize for the disruption!

  3. monitoring Nov 11, 2025, 09:49 PM UTC

    At this time, we have pushed a fix, and have noticed that some spaces are able to connect again. We are continuing to monitor this situation and will provide an update when we have confirmation that the issue has completely resolved. Thank you for your patience as we continue to monitor this situation.

  4. resolved Nov 12, 2025, 02:57 AM UTC

    This issue has been resolved. If you continue to run into connection issues, please reach out to our Support team: https://support.gather.town/hc/en-us