Gather experienced a notice incident on November 30, 2023 affecting Cloudflare DNS Updates, lasting 3h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Nov 30, 2023, 04:00 PM UTC
We are currently monitoring an issue that stems from a third-party provider that has caused audio and video connection errors for some users. If you are experiencing connections issues at this time please contact our Support team here: https://support.gather.town/hc/en-us
- monitoring Nov 30, 2023, 05:57 PM UTC
We encountered a second wave of issues that some users may have experienced. We are now recovering from this issue and are monitoring the fix. If you have any issues with your audio or video connections please let us know here: https://support.gather.town/hc/en-us
- resolved Nov 30, 2023, 07:06 PM UTC
The audio and video issues that impacted some users today has now been resolved. Please refresh Gather to initiate the fix. If you continue to experience any audio or video issues, please reach out to us here: https://support.gather.town/hc/en-us