Gather incident

Objects are not loading properly in spaces for some users

Gather experienced a notice incident on July 17, 2024 affecting Gather Spaces, lasting 24m. The incident has been resolved; the full update timeline is below.

Started: Jul 17, 2024, 02:12 PM UTC
Resolved: Jul 17, 2024, 02:36 PM UTC
Duration: 24m
Detected by Pingoru: Jul 17, 2024, 02:12 PM UTC

Affected components

Gather Spaces

Update timeline

investigating Jul 17, 2024, 02:12 PM UTC

We've spotted that something has gone wrong with object rendering in spaces. We're currently investigating the issue, and will provide an update soon.
resolved Jul 17, 2024, 02:36 PM UTC

Thank you for your patience. This issue has now been resolved. Please refresh Gather to initiate the fix. If you continue to notice issues, contact our Support Team here: https://support.gather.town/hc/en-us/requests/new