GateHub incident

Signin / Signup issues

Notice Resolved View vendor source →

GateHub experienced a notice incident on April 21, 2021, lasting 53m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2021, 03:54 PM UTC
Resolved
Apr 21, 2021, 04:47 PM UTC
Duration
53m
Detected by Pingoru
Apr 21, 2021, 03:54 PM UTC

Update timeline

  1. investigating Apr 21, 2021, 03:54 PM UTC

    Some users might experience a problem creating accounts or logging in.

  2. identified Apr 21, 2021, 04:04 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 21, 2021, 04:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 21, 2021, 04:47 PM UTC

    This incident has been resolved.