Garmin InReach incident

Iridium Device Activations and Plan Changes Delayed

Critical Resolved View vendor source →

Garmin InReach experienced a critical incident on July 24, 2025 affecting Satellite Activation and Subscription Billing, lasting 7h 45m. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2025, 06:20 PM UTC
Resolved
Jul 25, 2025, 02:06 AM UTC
Duration
7h 45m
Detected by Pingoru
Jul 24, 2025, 06:20 PM UTC

Affected components

Satellite Activation and Subscription Billing

Update timeline

  1. investigating Jul 24, 2025, 06:20 PM UTC

    Iridium device activations, plan changes, and cancellations are currently delayed. Any pending changes will complete when service is restored. We recommend waiting to activate, deactivate, or change plans on your device until this incident is resolved.

  2. investigating Jul 24, 2025, 09:33 PM UTC

    We are continuing to investigate this issue.

  3. identified Jul 25, 2025, 01:03 AM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Jul 25, 2025, 02:06 AM UTC

    This incident has been resolved.