FYERS incident

Option historical data issue

Minor Resolved View vendor source →

FYERS experienced a minor incident on April 9, 2024 affecting Historical Data, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Apr 09, 2024, 04:00 AM UTC
Resolved
Apr 09, 2024, 04:43 AM UTC
Duration
42m
Detected by Pingoru
Apr 09, 2024, 04:00 AM UTC

Affected components

Historical Data

Update timeline

  1. investigating Apr 09, 2024, 04:23 AM UTC

    Due to intermittent connectivity issue, few clients are experiencing the options charts historical data day candle issue. Team is investigating the same; however customers can continue using the real-time charts.

  2. investigating Apr 09, 2024, 04:24 AM UTC

    We are continuing to investigate this issue.

  3. resolved Apr 09, 2024, 04:58 AM UTC

    This issue stands resolved now!