FutureLearn experienced a minor incident on July 22, 2019 affecting www.futurelearn.com, lasting 17h 1m. The incident has been resolved; the full update timeline is below.
Affected components
www.futurelearn.com
Update timeline
- monitoring Jul 22, 2019, 04:29 PM UTC
Some long-running database maintenance was having a negative effect on the site's performance. Our software engineers are working on a fix now.
- monitoring Jul 22, 2019, 04:31 PM UTC
We've identified the issue and it should hopefully be working correctly now, but our software engineers are monitoring the situation.
- resolved Jul 23, 2019, 08:59 AM UTC
Thank you for your patience. All systems are now working and the incident has been resolved.