FutureLearn incident

Performance degraded across site

Major Resolved View vendor source →

FutureLearn experienced a major incident on April 2, 2020 affecting www.futurelearn.com, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2020, 12:05 PM UTC
Resolved
Apr 02, 2020, 12:24 PM UTC
Duration
19m
Detected by Pingoru
Apr 02, 2020, 12:05 PM UTC

Affected components

www.futurelearn.com

Update timeline

  1. investigating Apr 02, 2020, 12:05 PM UTC

    We are currently investigating performance issues across the site.

  2. investigating Apr 02, 2020, 12:11 PM UTC

    We have resolved the issue and performance is back to normal.

  3. resolved Apr 02, 2020, 12:24 PM UTC

    This incident has been resolved.