FutureLearn experienced a major incident on April 13, 2020 affecting www.futurelearn.com, lasting 8h 49m. The incident has been resolved; the full update timeline is below.
Affected components
www.futurelearn.com
Update timeline
- investigating Apr 13, 2020, 11:42 PM UTC
We are aware of performance degradation across the site which began at 22:26. We are currently investigating the issue and working on a resolution.
- monitoring Apr 14, 2020, 01:50 AM UTC
The issue has been identified, and mitigations have been applied. We're continuing to monitor the issue.
- resolved Apr 14, 2020, 08:31 AM UTC
This incident has been resolved.