FutureLearn incident

Site loading slowly (may appear down for some users)

Critical Resolved View vendor source →

FutureLearn experienced a critical incident on October 12, 2020 affecting www.futurelearn.com, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Oct 12, 2020, 12:44 PM UTC
Resolved
Oct 12, 2020, 01:26 PM UTC
Duration
41m
Detected by Pingoru
Oct 12, 2020, 12:44 PM UTC

Affected components

www.futurelearn.com

Update timeline

  1. investigating Oct 12, 2020, 12:44 PM UTC

    We have identified an issue causing issues with the site and are working to put a resolution in place

  2. monitoring Oct 12, 2020, 01:08 PM UTC

    A fix has been deployed and services have resumed. We are continuing to monitor the performance of the site.

  3. resolved Oct 12, 2020, 01:26 PM UTC

    The issue has been resolved.