FutureLearn incident

Malicious attack continuing to cause instability of site

Major Resolved View vendor source →

FutureLearn experienced a major incident on January 28, 2021 affecting www.futurelearn.com, lasting 1h 7m. The incident has been resolved; the full update timeline is below.

Started
Jan 28, 2021, 09:15 AM UTC
Resolved
Jan 28, 2021, 10:23 AM UTC
Duration
1h 7m
Detected by Pingoru
Jan 28, 2021, 09:15 AM UTC

Affected components

www.futurelearn.com

Update timeline

  1. investigating Jan 28, 2021, 09:15 AM UTC

    We are experiencing a renewed automated attack on our website, and are working to mitigate it. While we do so, you may see a brief "checking your browser" message when accessing futurelearn.com.

  2. monitoring Jan 28, 2021, 10:02 AM UTC

    We've applied more checks to our site to address the attack, and site availability has been restored. We'll continue to monitor the situation until we're confident the attack has been fully addressed.

  3. resolved Jan 28, 2021, 10:23 AM UTC

    The site is now fully back to normal; we'll continue to closely monitor traffic levels for signs of the attack resuming.