FutureLearn incident

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Major Resolved View vendor source →

FutureLearn experienced a major incident on April 30, 2021 affecting www.futurelearn.com, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2021, 12:56 PM UTC
Resolved
Apr 30, 2021, 01:13 PM UTC
Duration
16m
Detected by Pingoru
Apr 30, 2021, 12:56 PM UTC

Affected components

www.futurelearn.com

Update timeline

  1. investigating Apr 30, 2021, 12:56 PM UTC

    Some pages including sign-in are currently unavailable to some users. Our software engineers are aware of the problem and are currently investigating the issue. We hope to be back to normal soon. Apologies for any inconvenience.

  2. resolved Apr 30, 2021, 01:13 PM UTC

    We've identified and fixed the issue; we'll continue to monitor things closely, but do not anticipate further problems.