FutureLearn incident

Cloudflare causing some response time delays

Minor Resolved View vendor source →

FutureLearn experienced a minor incident on January 12, 2024 affecting www.futurelearn.com, lasting 2d 18h. The incident has been resolved; the full update timeline is below.

Started
Jan 12, 2024, 03:50 PM UTC
Resolved
Jan 15, 2024, 10:08 AM UTC
Duration
2d 18h
Detected by Pingoru
Jan 12, 2024, 03:50 PM UTC

Affected components

www.futurelearn.com

Update timeline

  1. investigating Jan 12, 2024, 03:50 PM UTC

    Some users may experience loading delays on FutureLearn due to Cloudflare instances. Cloudflare is a temporary, automated, preventative measure to protect FutureLearn from hacking attempts. Our apologies for any inconveniences caused while it’s in use.

  2. monitoring Jan 12, 2024, 05:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 15, 2024, 10:08 AM UTC

    This incident has been resolved.