FutureLearn experienced a notice incident on April 8, 2024 affecting www.futurelearn.com, lasting 3h 18m. The incident has been resolved; the full update timeline is below.
Affected components
www.futurelearn.com
Update timeline
- investigating Apr 08, 2024, 11:27 AM UTC
We are currently investigating an issue where new subscribers are seeing an error after they subscribe. The subscription is created but rather than seeing a confirmation page the new subscriber gets a generic error page. We also have a fix for this and are just waiting on the appropriate checks to pass before we can merge it.
- monitoring Apr 08, 2024, 01:07 PM UTC
A fix has been implemented, and we are monitoring the results
- resolved Apr 08, 2024, 02:46 PM UTC
This incident has been resolved.