FutureLearn experienced a minor incident on November 13, 2020 affecting www.futurelearn.com, lasting 3h 9m. The incident has been resolved; the full update timeline is below.
Affected components
www.futurelearn.com
Update timeline
- investigating Nov 13, 2020, 11:23 AM UTC
Videos are not loading across the site. We are investigating the cause of the issue.
- identified Nov 13, 2020, 12:03 PM UTC
We have identified the issue and are working on the fix.
- monitoring Nov 13, 2020, 12:32 PM UTC
A fix has been deployed and we are monitoring the situation.
- resolved Nov 13, 2020, 02:32 PM UTC
The playback of videos appears to be stable.