FutureLearn incident

Malicious attack causing stability of site

Major Resolved View vendor source →

FutureLearn experienced a major incident on January 28, 2021 affecting www.futurelearn.com, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Jan 28, 2021, 07:25 AM UTC
Resolved
Jan 28, 2021, 07:38 AM UTC
Duration
13m
Detected by Pingoru
Jan 28, 2021, 07:25 AM UTC

Affected components

www.futurelearn.com

Update timeline

  1. identified Jan 28, 2021, 07:25 AM UTC

    At 06:47 (UTC) we were alerted to a huge amount of traffic being flooded to the site. This appears to be malicious traffic sent in an extremely high volume. We have taken steps to protect against the stability of the site.

  2. monitoring Jan 28, 2021, 07:32 AM UTC

    The steps taken appear to have helped. We are monitoring the situation.

  3. resolved Jan 28, 2021, 07:38 AM UTC

    This incident has now been resolved.