FutureLearn experienced a major incident on July 15, 2024 affecting www.futurelearn.com, lasting 18h 32m. The incident has been resolved; the full update timeline is below.
Affected components
www.futurelearn.com
Update timeline
- investigating Jul 15, 2024, 01:57 PM UTC
We are currently experiencing some problems with FutureLearn and are investigating the cause. This may mean you find it difficult to sign in or the site may load slowly for you, or fail to load. Our technical team are working on the problem right now and we hope to be back to normal soon.
- investigating Jul 15, 2024, 02:00 PM UTC
We are continuing to investigate this issue.
- monitoring Jul 15, 2024, 04:33 PM UTC
We believe the issue is resolved and the site has been stable for a few hours, we will continue to the monitor the situation.
- resolved Jul 16, 2024, 08:30 AM UTC
This incident has been resolved.