FutureLearn incident

Page not found errors

Notice Resolved View vendor source →

FutureLearn experienced a notice incident on May 21, 2018, lasting 23h 59m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2018, 10:21 AM UTC
Resolved
May 22, 2018, 10:21 AM UTC
Duration
23h 59m
Detected by Pingoru
May 21, 2018, 10:21 AM UTC

Update timeline

  1. resolved Mar 28, 2019, 11:13 AM UTC

    UPDATE May 22, 20:00 BST Our supplier has identified and fixed a problem with one of their servers in the Seattle area. Those who were affected by this issue should now be able to access the site as normal. UPDATE 15:45 BST We’re working with one our suppliers to resolve this issue. Please contact us at [email protected] if you’d like us to let you know when the issue has been resolved. We apologise for the inconvenience and thank you for your patience. 11:21 BST We’re aware that some learners in Canada are seeing ‘Page not found’ or ‘Page introuvable’ errors when visiting our site. If you are affected by this issue, please let us know at [email protected] and include your location and the name of your Internet Service Provider (ISP).