FusionAuth incident

Traffic routing issues in eu-central-1 (Frankfurt)

Major Resolved View vendor source →

FusionAuth experienced a major incident on October 28, 2025 affecting FusionAuth Cloud, lasting 13h 33m. The incident has been resolved; the full update timeline is below.

Started
Oct 28, 2025, 04:08 PM UTC
Resolved
Oct 29, 2025, 05:42 AM UTC
Duration
13h 33m
Detected by Pingoru
Oct 28, 2025, 04:08 PM UTC

Affected components

FusionAuth Cloud

Update timeline

  1. investigating Oct 28, 2025, 04:08 PM UTC

    We are currently investigating the issue

  2. identified Oct 28, 2025, 04:16 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 28, 2025, 04:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Oct 28, 2025, 09:00 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Oct 29, 2025, 05:42 AM UTC

    This incident has been resolved.