Fullcast production application not reachable
Affected: app.fullcast.io
Timeline · 1 update
- resolved Apr 08, 2026, 06:55 PM UTC
This incident has been resolved.
fullcast.io Outage History
fullcast.io is up right nowfullcast.io had 14 outages in the last 2 years totaling 81h 19m of downtime — averaging 0.6 incidents per month.
There were 14 fullcast.io outages since July 18, 2024 totaling 81h 19m of downtime. Each is summarised below — incident details, duration, and resolution information.
Intermittent failure to load Fullcast production app
Affected: app.fullcast.ioDNSDNS2 - WestIntegration StorageKey Management ServicesCompute InfrastructureCompute InfrastructureIntegration APINotificationsMessaging ServicesStorage InfrastructureSupport BeaconEmail InfrastructureSupport Email ProcessingUser Authenticationsupport.fullcast.io Docs SiteMulti Factor AuthenticationAuthentication Management APIFullcast Platform APITerritory Routing API
Timeline · 3 updates
- investigating Mar 23, 2026, 04:17 PM UTC
We are currently investigating this issue.
- identified Mar 23, 2026, 05:56 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Mar 23, 2026, 07:24 PM UTC
This incident has been resolved.
Performance degradation noticed with Fullcast application
Affected: app.fullcast.ioFullcast Platform API
Timeline · 4 updates
- investigating Mar 10, 2026, 04:57 PM UTC
We are currently investigating this issue.
- identified Mar 10, 2026, 05:47 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 10, 2026, 07:34 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 10, 2026, 07:36 PM UTC
This incident has been resolved.
Fullcast production site is unreachable.
Affected: app.fullcast.io
Timeline · 5 updates
- investigating Mar 05, 2026, 03:07 AM UTC
We are currently investigating this issue.
- identified Mar 05, 2026, 03:40 AM UTC
The issue has been identified and a fix is being implemented.
- identified Mar 05, 2026, 03:42 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Mar 05, 2026, 03:50 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 05, 2026, 04:29 AM UTC
This incident has been resolved.
Unable to access Fullcast App
Affected: app.fullcast.ioDNSDNS2 - WestIntegration StorageKey Management ServicesCompute InfrastructureCompute InfrastructureIntegration APINotificationsMessaging ServicesStorage InfrastructureSupport BeaconEmail InfrastructureSupport Email ProcessingUser Authenticationsupport.fullcast.io Docs SiteMulti Factor AuthenticationAuthentication Management APIFullcast Platform APITerritory Routing API
Timeline · 6 updates
- investigating Sep 25, 2025, 03:22 PM UTC
Fullcast App is currently not reachable. We’re working to restore access as quickly as possible.
- identified Sep 25, 2025, 06:56 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 25, 2025, 07:01 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Sep 26, 2025, 01:30 AM UTC
We are continuing to monitor for any further issues.
- monitoring Sep 29, 2025, 03:19 PM UTC
We are continuing to monitor for any further issues.
- resolved Sep 29, 2025, 03:20 PM UTC
This incident has been resolved.
Sluggishness in the App
Affected: app.fullcast.ioFullcast Platform APITerritory Routing API
Timeline · 4 updates
- identified May 07, 2025, 05:15 PM UTC
We have identified an issue where the general response to loading data has been sluggish and in some cases the calls are timing out. We have identified the issue and in the process of deploying a fix.
- monitoring May 07, 2025, 06:31 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring May 07, 2025, 06:31 PM UTC
We are continuing to monitor for any further issues.
- resolved May 07, 2025, 06:49 PM UTC
This incident has been resolved.
Unable to authenticate into Fullcast production instance
Affected: app.fullcast.io
Timeline · 3 updates
- investigating Dec 27, 2024, 03:39 PM UTC
We are currently investigating this issue.
- identified Dec 27, 2024, 03:55 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Dec 27, 2024, 04:37 PM UTC
This incident has been resolved.
Intermittent issues with integration
Affected: Integration StorageIntegration API
Timeline · 3 updates
- investigating Dec 20, 2024, 07:37 PM UTC
We are currently investigating this issue.
- identified Dec 20, 2024, 08:30 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Dec 21, 2024, 08:00 AM UTC
This incident has been resolved.
Intermittent blank pages being displayed.
Affected: app.fullcast.io
Timeline · 2 updates
- investigating Dec 05, 2024, 04:53 PM UTC
Customers have reported seeing blank pages being displayed intermittently. The team is currently investigating the issue.
- resolved Dec 06, 2024, 05:54 PM UTC
A fix has been implemented, and we are currently monitoring the environment.
App experiencing blank screens
Affected: app.fullcast.ioFullcast Platform APITerritory Routing API
Timeline · 4 updates
- investigating Nov 26, 2024, 06:18 PM UTC
We have intermittent blank screens. We have recovered the service but continuing to troubleshoot the root cause. We are monitoring the environment for the issue.
- monitoring Nov 26, 2024, 06:19 PM UTC
The issue has been identified and the teams are working on a permanent fix.
- monitoring Nov 26, 2024, 07:44 PM UTC
We have identified the issue and implementing a fix. We will be monitoring the fix to make sure the environment continues to perform at the expected levels.
- resolved Nov 27, 2024, 09:07 PM UTC
A fix has been deployed and the environment is being returned to normal monitoring status.
Production App is not loading
Affected: app.fullcast.ioDNSDNS2 - WestIntegration StorageKey Management ServicesCompute InfrastructureCompute InfrastructureIntegration APINotificationsMessaging ServicesStorage InfrastructureSupport BeaconEmail InfrastructureSupport Email ProcessingUser Authenticationsupport.fullcast.io Docs SiteMulti Factor AuthenticationAuthentication Management APIFullcast Platform APITerritory Routing API
Timeline · 4 updates
- investigating Oct 24, 2024, 04:35 PM UTC
We are currently investigating this issue.
- identified Oct 24, 2024, 04:52 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 24, 2024, 04:59 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 24, 2024, 05:38 PM UTC
This incident has been resolved.
Inability to authenticate into Fullcast Production and Preproduction instances
Affected: app.fullcast.ioUser AuthenticationMulti Factor AuthenticationAuthentication Management API
Timeline · 3 updates
- investigating Oct 09, 2024, 07:38 PM UTC
We are currently investigating this issue.
- identified Oct 09, 2024, 07:49 PM UTC
We identified an issue with our service provider. The service provider is restoring the services.
- resolved Oct 09, 2024, 08:00 PM UTC
This incident has been resolved.
Inability to authenticate into Fullcast Production and Preproduction intances
Affected: app.fullcast.ioIntegration StorageIntegration APIUser AuthenticationMulti Factor AuthenticationAuthentication Management API
Timeline · 3 updates
- investigating Sep 30, 2024, 04:17 PM UTC
We are currently investigating this issue.
- identified Sep 30, 2024, 04:19 PM UTC
We have identified this to be an issue with our service provider.
- resolved Sep 30, 2024, 04:30 PM UTC
This incident has been resolved.
Import/Export failures
Affected: app.fullcast.ioIntegration StorageCompute InfrastructureIntegration API
Timeline · 4 updates
- investigating Jul 18, 2024, 04:58 PM UTC
We are currently investigating this issue.
- identified Jul 18, 2024, 06:22 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 18, 2024, 07:30 PM UTC
The issue has been identified and a fix is being implemented. We are working with our service providers to improve the service experience.
- resolved Jul 18, 2024, 08:01 PM UTC
This incident has been resolved.