fullcast.io experienced a major incident on June 9, 2021 affecting app.fullcast.io, lasting 4h 32m. The incident has been resolved; the full update timeline is below.
Affected components
app.fullcast.io
Update timeline
- investigating Jun 09, 2021, 05:29 PM UTC
Due to Salesforce's Domain Name Service issue (https://status.salesforce.com/generalmessages/709) customers of Fullcast app using Motion and export/import integration to Salesforce will notice failures in those operations.
- identified Jun 09, 2021, 05:31 PM UTC
The issue has been acknowledged by Salesforce.
- identified Jun 09, 2021, 07:45 PM UTC
Some of the services seem to have been restored. Downgrading the issue to Partial outage for the integration components.
- resolved Jun 09, 2021, 10:01 PM UTC
Salesforce has resolved the issue. All our services integrating to Salesforce are up and running.