fullcast.io incident

Overall Performance degradation

Notice Resolved View vendor source →

fullcast.io experienced a notice incident on February 13, 2023 affecting app.fullcast.io and DNS and 1 more component, lasting 3h 22m. The incident has been resolved; the full update timeline is below.

Started
Feb 13, 2023, 07:20 PM UTC
Resolved
Feb 13, 2023, 10:42 PM UTC
Duration
3h 22m
Detected by Pingoru
Feb 13, 2023, 07:20 PM UTC

Affected components

app.fullcast.ioDNSUser AuthenticationMulti Factor AuthenticationAuthentication Management APIFullcast Platform APITerritory Routing API

Update timeline

  1. investigating Feb 13, 2023, 07:20 PM UTC

    Overall performance degradation and inability to authenticate into Fullcast App

  2. monitoring Feb 13, 2023, 08:06 PM UTC

    The services are backup. We are investigating the root cause.

  3. resolved Feb 13, 2023, 10:42 PM UTC

    This incident has been resolved.