fullcast.io incident

Performance degradation for some customers

Notice Resolved View vendor source →

fullcast.io experienced a notice incident on May 3, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 03, 2023, 03:34 PM UTC
Resolved
May 03, 2023, 02:30 PM UTC
Duration
—
Detected by Pingoru
May 03, 2023, 03:34 PM UTC

Update timeline

  1. resolved May 03, 2023, 03:34 PM UTC

    Some customers started experiencing performance and authentication issues around 7:30 am PST.

  2. postmortem May 03, 2023, 03:34 PM UTC

    Some of the customers experienced inability to login into our service at 7:30am PST. We have restored service at 8:15am PST and we are investigating the root cause.