fullcast.io incident

Inability to authenticate into Fullcast Production and Preproduction intances

Critical Resolved View vendor source →

fullcast.io experienced a critical incident on September 30, 2024 affecting app.fullcast.io and Integration Storage and 1 more component, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2024, 04:17 PM UTC
Resolved
Sep 30, 2024, 04:30 PM UTC
Duration
12m
Detected by Pingoru
Sep 30, 2024, 04:17 PM UTC

Affected components

app.fullcast.ioIntegration StorageIntegration APIUser AuthenticationMulti Factor AuthenticationAuthentication Management API

Update timeline

  1. investigating Sep 30, 2024, 04:17 PM UTC

    We are currently investigating this issue.

  2. identified Sep 30, 2024, 04:19 PM UTC

    We have identified this to be an issue with our service provider.

  3. resolved Sep 30, 2024, 04:30 PM UTC

    This incident has been resolved.