Fulfil.IO incident
Shipping label generation is experiencing issues related to Google Cloud networking issues
Fulfil.IO experienced a minor incident on March 27, 2020 affecting WMS and PDF Generator, lasting 1h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 27, 2020, 08:08 PM UTC
We are investigating an issue related to Amazon S3 preventing S3 related operations like label generation experiencing delays or partial outage.
- identified Mar 27, 2020, 08:30 PM UTC
Google cloud has updated their status to indicate they are experiencing connectivity issues with other cloud providers. https://status.cloud.google.com//incident/cloud-networking/20004?_ga=2.268214414.-1688214264.1573732471
- monitoring Mar 27, 2020, 08:39 PM UTC
The issue seems to be resolved at this point, though google cloud engineers are still investigating the increased latency they are observing between GCP and other cloud services.
- resolved Mar 27, 2020, 09:25 PM UTC
Google has marked the issue as resolved. We are seeing low latencies and we have not seen any timeouts. We are marking this issue as resolved