Fulfil.IO incident

Direct printing to fulfil sync is experiencing issues

Minor Resolved View vendor source →

Fulfil.IO experienced a minor incident on April 23, 2020 affecting Fulfil Sync MQ (Remote printing), lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2020, 09:51 PM UTC
Resolved
Apr 23, 2020, 11:02 PM UTC
Duration
1h 11m
Detected by Pingoru
Apr 23, 2020, 09:51 PM UTC

Affected components

Fulfil Sync MQ (Remote printing)

Update timeline

  1. identified Apr 23, 2020, 09:51 PM UTC

    The underlying service responsible for direct printing to remote workstatins is experiencing a partial outage. This outage has resulted in printing delays when printing to remote workstations. Direct printing to local workstation is not impacted.

  2. identified Apr 23, 2020, 09:55 PM UTC

    We are monitoring as the PubNub team (https://status.pubnub.com/) is working on restoring the service. If you are experiencing printing issues, we recommend switching to local printing(which is not impacted). Only printing using remote workstation is impacted.

  3. resolved Apr 23, 2020, 11:02 PM UTC

    Pubnub has indicated that the service is back to normal. Printing to remote workstations should also work without latency.