Fulfil.IO incident

Elevated API Errors

Notice Resolved View vendor source →

Fulfil.IO experienced a notice incident on September 30, 2020 affecting ERP and Stripe API and 1 more component, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2020, 09:43 AM UTC
Resolved
Sep 30, 2020, 10:18 AM UTC
Duration
34m
Detected by Pingoru
Sep 30, 2020, 09:43 AM UTC

Affected components

ERPStripe APIUPSLogin service and SSOWMSFedEx3PL IntegrationsDHL ExpressInventory PlannerDHL eCommerce

Update timeline

  1. investigating Sep 30, 2020, 09:43 AM UTC

    We're experiencing an elevated level of API errors and are currently looking into the issue.

  2. monitoring Sep 30, 2020, 10:09 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 30, 2020, 10:18 AM UTC

    This incident has been resolved.