Fulfil.IO incident

Increased errors with shipping carriers

Minor Resolved View vendor source →

Fulfil.IO experienced a minor incident on December 15, 2021 affecting USPS (Endicia) and USPS (EasyPost), lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2021, 03:33 PM UTC
Resolved
Dec 15, 2021, 04:36 PM UTC
Duration
1h 3m
Detected by Pingoru
Dec 15, 2021, 03:33 PM UTC

Affected components

USPS (Endicia)USPS (EasyPost)

Update timeline

  1. investigating Dec 15, 2021, 03:33 PM UTC

    We're seeing EasyPost may be experiencing an outage that is preventing label generation, rate lookups, voiding, manifesting, and other operations for the carrier. Other carriers and services are **not** affected. We recommend using an alternate service to ship or wait for the carrier to be available. We will update this status page as we have more updates. You can track live updates on their status page: https://www.easypoststatus.com/

  2. identified Dec 15, 2021, 04:16 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Dec 15, 2021, 04:20 PM UTC

    We're seeing EasyPost and Endicia may be experiencing an outage that is preventing label generation, rate lookups, voiding, manifesting, and other operations for the carrier. We recommend using Shippo to ship USPS packages or wait for other carriers to be available. We will update this status page as we have more updates.

  4. resolved Dec 15, 2021, 04:36 PM UTC

    EasyPost and Endicia are reporting their systems are back operating and label generation, rate lookups, voiding, manifesting, and other operations for these carriers should now work. - https://www.easypoststatus.com/ - https://status.endicia.com/